Windows hello fingerprint setup not working. Restart afterward and observe for changes.

Windows hello fingerprint setup not working It asks me to touch the fingerprint sensor. Here's how to set it up. Update: solution found! check comments Hey all, when I open my laptop or access apps/features that require authentication, I used to be able to use the fingerprint sensor on my ASUS laptop via Windows Hello to do so, but it no longer works. But, if high-efficiency mode is selected on the laptop with Windows 11 then it all works as it should be. Restart your computer for the changes to take effect then check if Windows Hello is now working. Under Fingerprint recognition, click on Remove next to your existing fingerprints. still the same outcome I have some different generation of Lenovo X1 Carbon which all of them had fingerprint sensor. I checked googled and tried all kinds of solutions but I wasn't able to. FingerPrint is removed and Setup again under Settings -> Accounts -> SignIn Options -> Windows Hello FingerPrint. I click on Finger Print recognition (Windows Hello), and when I click the configuration button, it show me information about Windows Hello, and when I click on continue, everything closes. After typing my password, it loads like this and seems to never stop. Mar 16, 2024 · To resolve the issue with Windows Hello fingerprint setup failing after several attempts, you can try the following steps: Update Drivers and Software: Ensure your fingerprint scanner's driver and any related software are up-to-date. Now I have to log in to Dec 1, 2024 · After a system update a few weeks ago, fingerprint sign in - which is what I had been using to log in the whole time I've had this laptop - stopped working. com/thread/bc609315-d 3. Windows Hello will scan your Face and ask you to either move closer or further back to improve the recognition. Let us work together to sort this out. Apr 10, 2018 · - tried to set up PIN or fingerprint - not working (fingerprint sensor was not even recognized by Hello, even though Dell tools verification was ok). Use the Hardware & Devices Troubleshooter. If necessary, we can try to update or manually install the drivers for the camera and fingerprint reader to improve compatibility. Create a local user or administrator account in Windows (microsoft. When expanded, Windows Hello says 'Something went wrong. This happens after clicking "Get Started" on the previous one. PC Data Center Jan 4, 2025 · You will see several options for signing in with Windows Hello: Face recognition (Windows Hello Face), Fingerprint recognition (Windows Hello Fingerprint), and PIN (Windows Hello PIN). For more info on how to do this, go to Configure Windows Hello. When I got into fingerprint setup, click setup, it prompts me for my pin, which I enter and then nothing happens. I now have to type my passcode every time. Tips: If these steps cannot help you deal with the out of work or missing Microsoft hello, you can attempt to repeat step 1 to 3 and then go as follows: Facial Features > Configure enhanced anti-spoofing > Disabled. Face recognition, fingerprint, or Personal Identification Number (PIN) fail to work. Mar 22, 2022 · Good Day Ibraheem, My name is Carlo, I am also using Windows 11 pc and community member like you. Go to Sign-in options and click Set up under the Windows Hello Fingerprint section. Check for updates and restart your Surface There may be hardware driver updates that are available or pending a restart. Click Accounts and select Sign-In options. Any help would be highly appreciated. Aug 14, 2023 · Fortunately, there are several ways to fix this annoying issue. Send to Email Copy Jan 14, 2020 · Restart your computer and check if Windows Hello fingerprint sign-in works again. Jul 22, 2023 · When you reinstalled the fingerprint reader driver, did you download and install it from the manufacturer's website? If not, If you need help finding the driver, please hold down Windows + R keys, type in msinfo32. Try running SFC / DISM and check after this. When i bought my laptop in 2019 I setup windows hello fingerprint. Reset Fingerprint Login. Then open Explorer and navigate to the following path. The following troubleshooting steps are designed to help users identify and resolve issues related to Windows Hello fingerprint recognition not working: Jun 21, 2019 · It was working perfectly before I updated to the May 2019 update. Dec 20, 2024 · Also note the that even though the fingerprint reader does not work on boot, device manger does not say anything is wrong, it says the fingerprint reader is fine. Apr 8, 2023 · I always used to sign in with my fingerprint, but one day it suddenly stopped working and was not shown as a sign in option. All of the options, Windows Hello Face, Windows Hello Fingerprint and Windows Hello Pin say "The option is currently unavailable - click to learn more". When I click on them, in red writing, it says, "Something went wrong. Reset Facial Recognition and/or Fingerprint Options Press Windows key + I to open Settings. To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Advanced Options > Clear Fingerprint Data. If your fingerprint didn’t scan properly, or if you’re using the wrong finger to sign in, you’ll get the error message Your fingerprint couldn't be recognized. any solutions? I already installed the latest drivers from the Lenovo website. Under Windows Hello Fingerprint, click Delete. For a short time it looks like they pop-up-windows is loading, but then I am kicked back to the windows-login-page without the possibility, to use web-sign-in. When I go to Settings want to choose Windows Hello Fingerprint, it stated that 'The option is currently available- Click to learn more. Jan 29, 2024 · Select [Windows Hello Fingerprint] ③, then click [Set up] ④. Using infrared sensors, high-resolution cameras, and fingerprint scanners, Windows Hello verifies your identity using unique biometric data. 3. If enabled but still not working, try deleting and resetting the fingerprint or PIN by clicking the respective option and following the prompts. Once you’ve set up Windows Hello, you’ll find that its integration is seamless across various applications and services. kindly explain to - 9270826 I have a problem with windows hello on my laptop. Press the Win + X keys and choose Device Manager. Microsoft Mar 30, 2023 · There are several causes that make Windows Hello stop working on Windows 10. Locate Fingerprint or Facial Recognition options and click Remove under them. Make sure you configure Windows Hello on your device. Choose a Biometric Option: Face Recognition: Click on Set up under Face Recognition. I am not sure, Windows 10 never had an issue, Windows 11 does. And i have issues related to fingerprint and face lock; they both are not working. Oct 3, 2021 · Hello! My Windows Hello Fingerprint has been working fine for the past few years I've had my Windows device, but it suddenly stopped working over 2 weeks ago. Oct 3, 2022 · still the same, Windows Hello not working after waking up. Jan 6, 2025 · Repeat steps 1 through 4 to set up the fingerprint reader again. Feb 23, 2025 · If the issue persists even after the clean reinstallation, since the system has detected the fingerprint sensor and it does not have any errors, the only explaination is that the fingerprint is not compatible with Windows Hello. ) This is the message I receive at that point: Let me stress the fingerprint scanner was working perfectly up until I allowed the Win update to run yesterday. Nov 13, 2023 · I have just updated to windows 11 but my fingerprint is not working. When I went to sign in options in settings, Fingerprint Recognition was, and still is labelled as 'This option is currently unavailable'. Pls help. - Likewise, under FingerPrint > Select remove and setup your FingerPrint again. Type services. Get a Windows Hello Setup window and it is blank Jan 10, 2025 · In Sign-in options, find the Windows Hello feature (Face or Fingerprint). Mar 5, 2024 · Trying to setup fingerprint access. Run the System File Checker Utility scan. Click on the Sign-in options from the left sidebar. Also web-sign-in does not work, since the pop-up windows did not appear. Actions Related to Finger print reader. " Oct 12, 2020 · 5. Everything about it used to work perfectly until a few days ago. 0 and HP Inc. What I tried so far: Mar 1, 2024 · Resolving issues with Windows Hello fingerprint recognition not working in Windows 11 requires a systematic approach to diagnose and address the underlying causes effectively. I have tried reinstalling the drivers, and had been keeping every bit of my software updated to the latest builds since the first day. 5 days ago · The following article provides information about a problem using Windows Hello to log in to your Latitude laptop running Windows 11 (24H2). Update the driver Jan 31, 2025 · Option 1. Go to C:\Windows\System32\WinBioDatabase. This means that the customer cannot log in with their fingerprint. Fingerprint recognition is working fine on G10 and G11 models, but not working properly on G9. The fingerprint scanning capability stopped working immediately after the Win update finished. Feb 10, 2025 · Using Windows Hello (Fingerprint, PIN) for faster authentication. For more info on how to do this, go to Learn how to set up Windows Hello. Dec 15, 2024 · I was using the fingerprint reader to sign on and that was working fine. - SoftwareComponent - 1. Reset Windows Hello Fingerprint Data. Thanks. Ensure your operating system is up to date: Oct 21, 2024 · Hello! Do you have a question about Windows Server or Windows Client for IT Pros? Fingerprint not working After updating Windows my Fingerprint is no longer Jan 16, 2025 · After a new HP update however, my Windows Hello Sign In options such as facial recognition and fingerprint no longer work. Jan 21, 2025 · Our devices are running either on Windows 10 22H2 latest release or Windows 11 23H2 latest release. Click Hardware and Devices d. asked for my Jan 9, 2025 · Follow these steps to check and re-enable Windows Hello: Open Settings > Accounts > Sign-in options. It does not take me to process where I put down different angles of my finger print I just get stuck on the welcome to windows hello setup Jan 4, 2025 · Step 6: Check Windows Hello Settings. Windows Hello Fingerprint not working XPS Help So I have used my XPS 15 7590 for over a year with the Fingerprint as my primary unlocking method. I have tried all of the obvious things, like shut down and restart. 4. Jan 20, 2018 · Here's what's working so far for Fixing Windows Hello issues after Fall Creators Update: 1. Right-click on it, and then select “ Start” from the list that appears. The only way to make it working is configuring a new finger. Step 2 Enable the feature again. Go to the device manufacturer’s website to download the latest drivers. If you're having trouble signing in to your Surface with Facial recognition (Windows Hello) or Fingerprint recognition (Windows Hello), here are some things to check before you start the troubleshooting steps. I understand that you are experiencing issues with Pin and Fingerprint not working after the update, we have not received a ton of feedback on this issue. Nov 3, 2023 · Select [Windows Hello Fingerprint] ③, then click [Set up] ④. However, you can log in using your account password. Before you begin. Restart your PC. It can be setup without any errors but when trying to sign in using fingerprint it cannot recognize my fingerprint. In Windows Hello, you will see options for face, fingerprint, or iris if your computer has a compatible fingerprint reader or camera. Please help to solve the issue Nov 11, 2021 · Can you try to sign out of your Microsoft Account from Windows and try to check if you can set up a PIN. It must be a leftover from Windows 10. The windows Hello Fingerprint Setup is not working in my HP Dv6 6121tx after upgrading to Windows 10. Step 5: Run Windows Update. If you already have a PIN or password setup, proceed to enter it. When I swipe on it, nothing pops up. Under Manage how you sign in to your device, look for the Windows Hello Fingerprint section. Nov 30, 2022 · 2. The option to add a finger or remove the fingerprint are greyed out and not clickable. It worked quite Windows Hello is a more personal way to sign in, using your face, fingerprint, or a PIN. Windows Hello doesn't come enabled by default; you need to go into the settings and turn it on from there. - Restart your computer. Try again later. ***Post moved by the moderator to the appropriate forum category. This happened after HP Inc. I tried to set up fingerprint recognition in windows hello as password but it is showing "This option is currently unavailable" and under this it is showing "We couldn't find a fingerprint scanner compatible with Windows Hello fingerprint but in my previous version to Windows Sep 29, 2024 · I'm trying to setup my sign-in by using my Fingerprint. https://answers. After your computer restarts, check if Windows Hello is working. Either it needs a vendor-specific driver, or there is a hardware or firmware issue. When I login using password, and go to Sign-in options in Settings, the fingerprint setup is wiped off and it asks me for a fresh setup. Please make sure your fingers are clean and dry, then lift and rest only one finger on the sensor. To assist you with your concern, we suggest you download and run the Windows account troubleshooter to isolate the issue. Cannot set up the fingerprint reader. Starting with Windows 11 login via Fingerprint only works for hours, a few days and then permanently saying that PIN is required and Fingerprint not offered even configured properly. 418*** Jun 13, 2020 · Make sure you set up Windows Hello on your device. Dec 11, 2019 · If your computer’s fingerprint sign-in with Windows Hello isn’t working, maybe after an update or other changes on your computer, try some of the workarounds in this guide to help you restore the function. Click on Set up, then select Get started. The TPM module is used to manage the integrity of the device, including Windows Hello data, BitLocker encryption. Get the Welcome to Windows Hello window and click on Get Started. This pops up after pressing the "Set up" button below. Open Windows Sign-in options. Here's the steps you can try. When I put the computer to sleep I must sign in with my microsoft account and password, the create a PIN window shows, I do not remember creating any PIN, neither does any that I Oct 20, 2020 · Restart Windows after installing the drivers and see the behavior. Go to Settings > Accounts > Sign-in Options. 9. Click on Remove next to your existing biometric data. ( no crash though). Follow the prompts to set up the biometric data again. I touch the sensor. Why is Windows Hello Face not working? If you have not set up Windows Hello Face before and receive “This option is currently unavailable” when you try to set it up, it may be that your device webcam does not meet the hardware requirements for Windows Hello Face. Re-registering my fingerprint is also not functional. Thanks! Jan 14, 2025 · But after I re-installed Windows 11 Pro it is not allowing me to add a fingerprint. Aug 31, 2022 · If you recently purchased a Windows Hello-compatible webcam or fingerprint scanner, you might be trying to log in using your new device and wondering why it's not working. Open Windows Explorer. exe and hit enter. Now when I try to set up it repeatedly gives me the same message. Here in this post, we have working solutions apply to fix Windows Hello not working on Windows 10. (Figure. Feb 3, 2023 · Hello, One of the user has changed the password. a. So, let’s dive in and explore what you should do when Windows Hello fingerprint login isn’t working. That goes in a loop every time I click the "configuration" button on the fingerprint box. Feb 27, 2025 · Let us reset the Windows Hello biometrics: 1. When I go to settings on Windows 11, it says "currently not available". I have looked into other people's similar problems, non of those Jul 5, 2023 · The Troubleshooter is a Windows built-in utility that can help you troubleshoot some computer issues such as Whatsapp not working, Hello fingerprint not working issue mentioned in this post, and so on. Open Windows sign-in options setting. Seems like they are locked out in this case. Sometime febuary of 2021 it stopped working so i removed and tried to put it on again. For users who rely on Windows Hello for fingerprint authentication, it is worth checking if the feature is set up properly. After this, check to see if you can set up Windows Hello Feb 12, 2025 · Hello! Yesterday I switched the primary email for the Microsoft account I am signed into on my laptop, and since then my PIN and fingerprint recognition have stopped working. However, It keeps sending me in a loop asking for Windows Hello Pin. I redownloaded all the drivers Tried SFC Re-installed drivers. To check if Windows Hello works, you need to select that option. (Which, of course, does not work. Go to Sign-in options. Upon restart, windows had installed the proper driver and facial recognition was working once again. When I clicked it said there was no fingerprint scanner compatible with Windows Hello. Under “Biometric Devices” check if there are any problems with the fingerprint reader. If you are unable to set up the fingerprint reader, try the following steps. Apr 7, 2022 · The laptop is equipped with a fingerprint sensor, yet when I attempt to set it up, I am required to click 'get started' - nothing happens when I click this button. Then delete the folder named NGC. Copy and paste the . If that happens, sign in with a PIN or password instead, and then set up Windows Hello again. Then share a screenshot of the System Information window. Click on Accounts. Nov 30, 2021 · The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. When I go to Settings ->Set up Fingerprint sign-in it now says This option is currently unavailable - click to learn more. Aug 29, 2020 · Here you should also enable the option Allow the use of biometrics in the same way as that of Allow the users to log on using biometrics. Go to Start > Settings > Accounts. I type the PIN nothing happens. Oct 6, 2022 · I'm trying to set up the fingerprint on a Notebook Lenovo IdeaPad 3. Select Windows Biometric Service, right-click and select stop. This will start the Windows Hello setup wizard, click Get Started to begin. But not with FingerPrint. Let me know if it helps! Take care, and have an amazing day! Did we resolve the issue? Feb 15, 2025 · At its core, Windows Hello isn’t just another login method; it’s a sophisticated blend of hardware and software working together to ensure both convenience and security. Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. 6. After accessing windows with password I am still not able to configure the pin in the windows hello settings. Restart afterward and observe for changes. msc. You can use Windows Hello to sign in to your device from the lock screen and sign in to your account on the web. " Jan 4, 2025 · 1. Setting Up Fingerprint Recognition (Windows Hello) Using your fingerprint is one of the most convenient ways to log in. Thank you for your feedback. Feb 14, 2023 · If tweaking the fingerprint driver on your PC or laptop did not fix the Windows Hello fingerprint recognition not working issue, you can try modifying the power settings. If the issue persists, you can reset your fingerprint login and see if that helps. I have looked in sign-in options and under, manage how you sign in to your device. I go to settings>accounts>sign-in options then select "Windows Hello Fingerprint". Oct 3, 2024 · A lot of users won't have the FIDO2 key with them. Dec 12, 2017 · Hello, It is possible that your admin account is corrupted hence, you are unable to set up the fingerprint feature. Go to Settings → Accounts → Sign-in options. Dec 30, 2024 · Solved: hello I own a HP ProBook 440 G7 laptop . dat files into a new folder. Using Windows Hello Across Applications. Click Run the Troubleshooter e. An issue in older versions of the Goodix fingerprint driver can mean that the Windows Hello Fingerprint setup says the setup is a success. I needed to reset it after a MB replacement. *** There's an old version of the Windows Hello Face Software Device (HelloFace. ***Original title: Brand new Lenovo ThinkPad P72 Synaptics WBDI - SGX not working! Windows 10 Pro 1903 Build 18362. However, it has not accepted any finger I used. - Under PIN, Click Remove and setup again. Below message appears when using Finger to login. I need help, since Microsoft does not provide a phone number where I can talk with a human being. I try closing out and starting over with a different finger tapping and lay flat for about 15 minutes each time with no success. If you can't sign in using fingerprint recognition, sign in with a PIN or password instead, and then re-register your fingerprints. Option 2. com/en-us/help/10164/ 2. Ensure that it is set up correctly Hello, My computer seemed to randomly stop recognizing me with the camera when signing in through windows hello. 1 Fingerprint Sensor Setup Message) Nov 3, 2019 · If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the upgrade process, Windows Hello may fail to perform. If your face or fingerprint didn’t scan properly, or if you’re using the wrong finger to sign in, you’ll get an error message when you try to sign in through Windows Hello. Jul 19, 2024 · Update or re-install the biometrics driver using the Device Manager tool on your PC. However, Settings | Accounts |Sign-in Options | Fingerprint Recognition says that Fingerprint reading is unavailable (even though it is set up). 1. Now, every time I try to set up a fingerprint for Windows Hello, the following sequence of events occur: 1. Welcome to the Microsoft community. Here are some troubleshooting options: 1. Try using a different finger. Step 1: Press Win plus I keys to open Windows Settings. Select [Get started] ⑤. After restarting your computer Oct 24, 2023 · [Windows 11] Inability to Use PIN, Facial, or Fingerprint Recognition (Windows Hello) After Upgrading to Windows 11 Last Update : 2023/10/24 17:51. It now says Windows Hello options are not available. We have Windows Hello enabled. Open Settings. SO frustrated! Please help! Jul 18, 2024 · After some time I logged into this microsoft account itself and tried to setup a PIN, that did not work so I tried setting up a fingerprint but it still does not work. Reset Windows Hello (if necessary) If none of the above works, try resetting Windows Hello: Go to Settings > Accounts > Sign-in options. Follow the prompts to calibrate the camera to recognize your face. Remove and Re-Register Your Fingerprint Your first step is to remove your Windows Hello fingerprint and register it again. com) Other method is that we can also create a New User Account, and from there set up PIN on this user. If your fingerprint reader is still not working correctly, remove and register your fingerprint again. Mar 28, 2021 · 5. - Firmware - 15. Recently all of them upgraded to latest Windows version, when me and my user want to setup Windows Hello Fingerprint. Updating your Surface might fix issues you're having with Windows Hello. Here are steps to run this utility. However, after setup is complete the fingerprint option will not show up on the login screen. Reinstall the biometrics driver. Click on Fingerprint recognition (Windows Hello) and then click the Set up Sep 1, 2022 · After selecting your setup method, click on the Set up button. when you try to sign. Same behavior. . 5. Whenever I try to use it, the system shows me "Something went wrong on our end. Option 5: Run the Windows Troubleshooter a. Thus, I never get to fully set up my fingerprint recognition which is why it does not work anymore like before. 73. Check under “Image Devices” to make sure the camera is working properly. Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. I have attempted reinstalling drivers, installing updates and restarting the laptop, to no avail. But still has the same issue. What to do when the Fingerprint reader steps working after upgrading to Windows 10 with ThinkPad. 13. 22631 and the fingerprint sign in no longer works. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. Under Ways to sign in, you'll see three choices to sign in with Windows Hello: Select Facial May 5, 2022 · However, after setting up my Fingerprint on my Windows 10 device I am not getting a sign-in option using Fingerprint after shut down and re-boot. It didn't work. In Windows, search for and open Sign-in options; If the Setup button is available under Windows Hello Fingerprint, click Set up, and then follow the on-screen lenovo has already replaced the hardware last week but when I try to redo the fingerprint setup , after clicking setup and when I placed my finger to setup, there is no response. Hardware issues, system corruption, software conflicts, improper settings, or faulty, outdated, or incompatible drivers are some common. I type in my pin, then it says to "swipe your finger on the fingerprint sensor" (my fingerprint sensor is on the right side of my laptop). Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model Jul 29, 2024 · Simply resetting the facial recognition and fingerprint options that constitute the security system of Windows Hello can fix things if it’s not working in Windows 11. Aug 2, 2021 · My fingerprint is not working (even not taking a record for Windows Hello) and that too only in the administrator account. Reconfigure Windows Hello. The it works again for a while Without ado, this guide will show all the steps to set up fingerprint in Windows 11 operating system. 2. b. Press the Win + R keys together to open a Run dialog box. microsoft. Jun 14, 2018 · Run Built-in & Guided Walk through Windows Update troubleshooter. Mar 10, 2025 · Thank you for posting your inquiry regarding Windows Hello and fingerprint issues. Aug 16, 2024 · Hello, John Hendricks1. Click on Settings and follow the prompts to enroll your fingerprint. Mar 31, 2023 · To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Remove. Sep 25, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. You can add a fingerprint in Windows 11 from the Accounts > Sign-in Options page. 4045. Guided Walk though - https://support. Scroll down c. To fix that, try to update the corresponding drivers: Feb 20, 2025 · 7. Please follow the on-screen prompts to repeatedly lift and rest your finger on the sensor. 0. SHOP SUPPORT. But now I no longer have an option to use my fingerprint. inf) still installed. Occasionally, bugs that affect Windows Hello are resolved through Windows updates. You see if your PC or laptop is in power saver mode or the power setting is set to efficiency mode, your system might automatically disable the fingerprint scanner to conserve Nov 11, 2024 · After the Windows update on 11 Nov 2024, my fingerprint sign-in option is not working. Oct 13, 2019 · When trying to setup Windows Hello Fingerprint from Windows Settings, sometimes the LED of the fingerprint sensor let up and sometimes it does not, but without registering my fingerprint. It says "You have reached the 10 fingerprint maximum for this account". (Windows Hello Icon does present, but the fingerprint scanner seems like being turned off) thus I had to reboot the PC each time I want to re-enable the fingerprint. Jan 10, 2025 · Enhanced Compatibility: Many applications support Windows Hello for secure authentication, allowing you to use your fingerprint for more than just logging in to your device. Sign out of Windows (microsoft. Jump to: Set up fingerprint in Windows 11; Add another finger to fingerprint; Remove fingerprint in Windows 11; Set up fingerprint in Windows 11. - reinstalled fingerprint sensor driver, managed to determine Hello to find sensor and allowed to set up fingerprint until near the end when it requested for a PIN to be setup. com) Sincerely, Carlo O. He is able to login using Password and PIN. In the normal settings, it says "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint". Check Windows Updates: Dec 19, 2024 · Under Windows Hello Fingerprint, make sure it is enabled. 1 Fingerprint Sensor Setup Message) Close Windows Hello and try going through the setup again". C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. My laptop is a ASUS TUF Gaming F15 FX507VI. Select the Start button and choose Settings> Accounts> Sign-in options to configure Windows Hello. It shows only password option for sign-in. Oct 6, 2024 · Select Windows biometric services from the left column. Clear the cache: Clearing the fingerprint sensor cache may also help resolve the issue. Jan 9, 2021 · I just got my laptop back and I can't seem to set up my fingerprint recognition. In the search box, type sign-in and press Enter to open the Accounts menu. Delete your fingerprint, and register it again in Windows Hello settings. Remove the existing fingerprint data and set up fingerprint recognition again. Go to Start > Settings > Accounts > Sign-in options. Open Start > Settings > Update & security > Troubleshoot b. Please try again later. Nov 27, 2024 · If the balanced or the power-save option is selected then the fingerprint sensor starts working later in the boot/log in process. Jun 26, 2022 · I shut down the PC and the next time I try to log in, the pin needs to be reconfigured, problem being that the provided "reconfigure" button never works. 0 updates which I did at the same time. In the Windows Hello section, ensure that your fingerprint, PIN, or facial recognition is enabled. None of the from Microsoft given support is helping. I go to Setting Set up another finger and click on Add a finger. Kindly help in resolving the issue. I used to have Windows PIN working. Using Driver Store Explorer, I deleted all versions of the driver and restarted the computer. Mar 13, 2022 · My laptop has a fingerprint sensor, and Windows recognizes it as a Windows Hello-compatible device. Windows Hello issues can be related to a variety of factors such as driver status, system services, data file corruption or not. Jan 1, 2018 · Pin started working again. Then I upgraded to Windows 11 version 10. In the Windows Hello PIN section, remove your existing PIN. gddpdte ltkguwpe lrcgwn mbn iewcyhys tyev geppoadw ibnzhrl kbarsza ofu rujj cxew xnfelttvq ybzrhw yipd